Rental Agreement

Please read carefully. Creative Projects Management, Inc. (dba: Hot Tub Heaven) herein known as MANAGEMENT COMPANY.

CHARGE AUTHORIZATION:
I authorize my credit card to be charged and understand that charges will appear on my credit card statement under 'Hot Tub Heaven' Front Royal, VA.

CANCELLATION POLICY:
RENTER may cancel or change the dates of their reservation up to 30 days prior to your arrival. RENTER'S deposit would be refunded, less a 10% cancellation fee. If RENTER cancels within 30 days of their arrival, they will not receive any refund. RENTER, also, may not change the dates of their reservation within 30 days of their scheduled arrival.

INCLEMENT WEATHER POLICY:
MANAGEMENT COMPANY does not give refunds for bad weather. Whether RENTER has to call to say they cannot get out of their hometown because of bad weather or if MANAGEMENT COMPANY has to call RENTER and tell them that the mountain on which the Chalets are located is too dangerous to travel on. RENTER would be issued a credit voucher for their total payment to be used towards the cost of a future stay at Hot Tub Heaven. No exceptions. We are firm on this policy.

RENTER AGREES TO:
The RENTER accepts responsibility and liability for any and all Guests and/or any minor(s) occupying the PREMISES during RENTER'S rental period. RENTER will conserve water and electric, leave the PREMISES in the same order as found; to use a calling card for all long distance calls. Any charges placed on the PREMISES' phone bill will be charged to RENTER'S credit card. Local calls to Front Royal and Linden are free.

RENTER also agrees to return keys to lockbox on the front door upon departure - if key is not left in the lockbox RENTER will be charged a key replacement fee of $25.

RENTERS are expected to leave at the designated check-out time (check-out is 10am at HTH #1, HTH #2 and HTH #3; and is 11am at HTH #4 and HTH #5). If the RENTER stays beyond their check-out time they may be charged a $50 expedited cleaning fee for the time the MANAGEMENT COMPANY will have lost time to clean the Chalet before the next guests check-in.

RENTERS are not to exceed the maximum number of people for sleeping accommodations provided. If excessive clean up is required or repair is need for damage done to the PREMISES during RENTER'S occupancy the additional charges or actual cost will be levied against the RENTER and charged to the RENTER'S credit card. Such determination will be reasonable and made at the discretion of the MANAGEMENT COMPANY.

MANAGEMENT COMPANY will make every reasonable effort to provide all amenities (such as satellite TV, hot tub, etc.) in good working order and, if needed, repair them during the RENTER'S occupancy upon notice from RENTER, but given the difficulty to repair some such amenities, RENTER understands that MANAGEMENT COMPANY can make no guarantees that all amenities will be working during the entire occupancy, and that the RENTER will not be entitled to any refund or discount if they are not.

Be aware that the weather conditions can change drastically on the mountain. It will be your responsibility to get to and from the PREMISES in case of snow or bad weather. MANAGEMENT COMPANY does not give refunds or discounts due to bad weather for circumstances other than what is described in the 'Inclement Weather Policy' above. The PREMISES is located on a mountain. Please know, to reach the PREMISES you will have to drive on gravel roads that are not MANAGEMENT COMPANY or State maintained.

LIABILITY AND INDEMNIFICATION AGREEMENT:
The RENTER assumes full responsibility for themselves, their family, including minor children, for bodily injury, death or loss of personal property and any expenses as a result of the RENTER'S negligence, negligence of RENTER'S family, or negligence of the MANAGEMENT COMPANY. Renter acknowledges and understands that no warranty, either expressed or implied, is made by the MANAGEMENT COMPANY as to the condition of the PREMISES. RENTER acknowledges that certain activities on rural property have unknown hazards and risks that can result in injury to the person doing these activities. The many possibilities and sources of injury or damage are acknowledged by the RENTER and the RENTER occupies the PREMISES with full knowledge that hazards and risks exist. The RENTER agrees to indemnify and hold harmless MANAGEMENT COMPANY, their agents and employees from all claims, damages, losses, injuries and expenses arising out of or resulting from RENTER'S stay at a Hot Tub Heaven Vacation Chalet. RENTER further agrees to release, acquit and covenant not to sue MANAGEMENT COMPANY, their agents and employees for all actions, causes or actions, claims or damages, damages in law or remedies in equity of whatever kind, including negligence of MANAGEMENT COMPANY or RENTER'S family, RENTER'S self or heirs, against MANAGEMENT COMPANY arising from RENTER'S stay at a Hot Tub Heaven Vacation Chalet. In short, RENTER cannot sue Creative Projects Management, Inc. (dba: Hot Tub Heaven) known as MANAGEMENT COMPANY or PREMISES title holder.

PET AGREEMENT: (if applicable)
RENTERS have been granted permission by the MANAGEMENT COMPANY to keep pet(s) specified under the following terms and conditions: a. That the pet(s) will be allowed out of the PREMISES only under the complete control of a responsible human companion and on a handheld leash or in a pet carrier; b. That any damage to the exterior or interior of the PREMISES, grounds, flooring, walls, trim, finish, carpeting, appliances, or any stains, etc., caused by the pet(s) will be the full financial responsibility of the RENTER and that the RENTER agrees to pay all costs involved in the restoration to its original condition. If because of any such stains, etc., said damage is such that it cannot be removed, then RENTERS hereby agree to pay the full expense of replacement; c. RENTER also agrees that they will provide adequate veterinary care if needed, as well as ample food and water, and will not leave pet unattended for any undue length of time. RENTERS will diligently maintain the cleanliness of pet sleeping and feeding areas; d. RENTERS will prevent pets from engaging in behaviors or creating excessive noise at a level that disturbs neighbors, including, but not limited to, barking, jumping, and running; e. That, if there is reasonable cause to believe an emergency situation exist with respect to the pet(s), and if efforts to contact the RENTER are unsuccessful, the MANAGEMENT COMPANY may contact the local animal control authority and may enter the PREMISES. Examples of an emergency situation include suspected abuse, abandonment, fire or other disaster, or any prolonged disturbance. If it becomes necessary for the pet(s) to be boarded, any and all costs incurred will be the sole responsibility of the RENTER; f. That the RENTER agree to indemnify, hold harmless, and defend MANAGEMENT COMPANY against all liability, judgments, expenses (including attorney's fees), or claims by third parties for any injury to any person or damage to property of any kind whatsoever caused by the RENTER'S' pet(s); g. That if a dispute arises that cannot be settled through negotiation, the MANAGEMENT COMPANY and RENTERS agree first to try in good faith to settle the dispute by mediation administered by a local mediator. If the parties cannot agree on which agency shall administer the mediation, MANAGEMENT COMPANY'S choice shall govern.